“We primarily work with local businesses that lack a comprehensive understanding of the intricacies of UI—how to respond to claims or how the unemployment tax rates work. Our goal is to help these organizations efficiently and accurately respond to claims and ensure that they are not damaged by a claim that could have been avoided,” says Joshua Goodman, president, Pinnacle Unemployment Services and Consulting.
Unlike other players in the market, Pinnacle Unemployment Services and Consulting keeps clients updated regarding every step of the UI claims process. This has been possible due to its ability to electronically store all the essential UI-related documents as well as retrieve and share them with clients whenever the need arises. Consequently, businesses can quickly complete necessary paperwork without sifting through numerous documents or engaging multiple staff members.
Pinnacle Unemployment Services and Consulting realizes that the regulations around UI are extremely complicated and they are subject to rapid changes. This is why the company goes beyond just claims processing to rightly educate managers, supervisors, and decision-makers through seminars and inperson coaching. The company generally covers a wide range of topics, including the importance of proper documentation of misconduct, leaves of absence, and resignations, state laws surrounding quits, and progressive discipline. It also provides organizations with electronic form templates, enabling them to document any situation.
“We do a cover-to-cover review of handbooks to ensure they are not missing any critical point and lessen any possibility of conflict,” says Goodman.
Aside from proactive education and safety nets set up to protect your business and organized management of paperwork, you get the most value from Pinnacle during a claim. This is when we will take the lead and be a client’s guide, navigating the confusing process of time critical paper filings and, proper language on submissions to the State
Pinnacle Unemployment guided them through the state’s voluntary contribution process which provided significant savings to the client that was not aware these savings existed. Pinnacle Unemployment Services and Consulting always puts its best foot forward to help clients succeed and achieve the acme of success. The company’s nimble, client-focused and innovative unemployment services enable it to stay a notch above the rest.